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Having Hard Conversations

There's an old adage that goes, “Never discuss politics or religion in polite company,” but avoiding hard conversations can sometimes lead to problems at work, at home and in your community. If you would like to develop skills for being successful in difficult conversations, try some of these titles.

User from Canton Public Library

17 items

  • Difficult Conversations

    How to Discuss What Matters Most

    Stone, Douglas, 1958-
    From the Harvard Negotiation Project, this book provides a step-by-step approach to having tough conversations with less stress and more success. You'll learn how to: decipher the underlying structure of every difficult conversation; start a…
    Book, 2023[New York] : Penguin Books, 2023 — 158.2 STO
  • Crucial Conversations

    Tools for Talking When Stakes Are High

    Grenny, Joseph,
    Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. Crucial Conversations…
    Book, 2022New York : McGraw Hill, [2022] — 153.6 GRE
  • From communication expert Jefferson Fisher, the definitive book on making your next conversation the one that changes everything. No matter who you're talking to, The Next Conversation gives you immediately actionable strategies and phrases that…
    Book, 2025New York : A TarcherPerigee Book, [2025] — 153.6 FIS
  • Deep Listening

    Transform Your Relationships With Family, Friends, and Foes

    Kasriel, Emily,
    Distracted by our own agenda, we so often hear without understanding, impatiently waiting for our turn to speak. In this exploration of transformational listening, Kasriel shows how shifting from surface-level exchanges to Deep Listening can enrich…
    Book, 2025New York, NY : William Morrow, an imprint of HarperCollinsPublishers, [2025] — 158.2 KAS
  • How to Have Difficult Conversations About Race

    Practical Tools for Necessary Change in the Workplace and Beyond

    Christian, Kwame,
    Founder and CEO of the American Negotiation Institute, Christian delivers critical lessons on engaging in constructive conversations about race. Dividing the content into sections focusing on the problem, the solution, and taking action, Christian…
    Book, 2022Dallas, TX : BenBella Books, Inc., [2022] — 658.3 CHR
  • Colorful Connections

    12 Questions About Race That Open Healthy Conversations

    Dalton-Smith, Saundra, 1973-
    Saundra Dalton-Smith and Lori Stanley Roeleveld—two women of different races who didn't know each other well before this project—believe there's a clear path to meaningful discussion about racism with someone of a different skin color. Instead of…
    Book, 2022Grand Rapids, MI : Kregel Publications, [2022] — 277.308 ROE
  • Dare to Lead

    Brave Work, Tough Conversations, Whole Hearts

    Brown, Brené,
    When we dare to lead, we don’t pretend to have the right answers; we stay curious and ask the right questions. We don’t see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don’t avoid difficult…
    Book, 2018New York : Random House, [2018] — 658.409 BRO
  • 101 Tough Conversations to Have With Employees

    a Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges

    Falcone, Paul
    101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping them sidestep potential awkwardness and meet issues head-on. This practical,…
    Book, 2009New York : American Management Association, c2009 — 658.304 FAL
  • The Discomfort Zone

    How Leaders Turn Difficult Conversations Into Breakthroughs

    Reynolds, Marcia
    Leaders, coaches, and mentors are charged with helping others to stretch their limits. However, few people enjoy hearing the messy—and sometimes painful—feedback it takes to overcome a personal obstacle. Marcia Reynolds shows how to use the…
    Book, 2014San Francisco : Berrett-Koehler Publishers, 2014 — 658.312 REY
  • Fourteen Talks by Age Fourteen

    the Essential Conversations You Need to Have With Your Kids Before They Start High School - and How (best) to Have Them

    Icard, Michelle,
    Fourteen Talks by Age Fourteen will explain the why and how of the fourteen surprising but essential conversations parents should have with their child before he or she enters high school. Icard shares the guiding principles for successful…
    Book, 2020New York : Harmony Books, [2020] — 306.874 ICA
  • How to Help Your Child With Worry and Anxiety

    Activities and Conversations to Help Your 4 to 11 Year Old

    Callaghan Lauren
    A practical book for parents and carers to help them navigate parenting a child experiencing worry and anxiety. Clinical psychologist Dr Lauren Callaghan provides a clear explanation of child anxiety, and gives you activities, conversation starters,…
    Book, 2021London : Welbeck Balance, 2021 — 155.412 CAL
  • The School of Hard Talks

    How to Have Real Conversations With Your (almost Grown) Kids

    Kline, Emily (Clinical psychologist),
    Clinical psychologist and parent-child relationship specialist Dr. Emily Kline offers a set of five easy-to-learn, clinically proven techniques to improve communication between young adults and their parents. Based in a methodology known as…
    Book, 2023Seattle : Sasquatch Books, [2023] — 155.5 KLI
  • Mom and Dad, We Need to Talk

    How to Have Essential Conversations With Your Parents About Their Finances

    Huddleston, Cameron,
    Learn conversation starters and strategies to open the lines of communication about your parents' finances. Discover the essential financial and legal information you should gather from your parents to be prepared for the future. Gain insight from…
    Book, 2019Hoboken, New Jersey : Wiley, [2019] — 332.024 HUD
  • The Conversation

    a Revolutionary Plan for End-of-life Care

    Volandes, Angelo, 1971-
    The question How do you want to live? must be posed to the seriously ill because they deserve to choose. Through the stories of six patients and six very different end-of-life experiences, Volandes explores the trajectory of events and treatments…
    Book, 2015New York : Bloomsbury, 2015 — 616.029 VOL
  • Eight Dates

    Essential Conversations for a Lifetime of Love

    Gottman, John Mordechai
    Strengthen and deepen your love with a fun, ingenious program of eight life-changing conversations on essential topics such as money, sex, and trust from two of the world's leading marriage researchers and clinicians.
    Book, 2018New York : Workman Publishing, [2018] — 306.8 GOT
  • Everybody Fights

    So Why Not Get Better at It?

    Holderness, Kim,
    Married couple Kim and Penn Holderness, hosts of The Holderness Family Podcast, share examples from their "fight fails" and strategies for fighting less frequently and having a happier marriage. The Holdernesses emphasize that, while they are not…
    Book, 2021Nashville, Tennessee : W Publishing Group, an imprint of Thomas Nelson, [2021] — 306.872 HOL
  • Sex Talks

    the Five Conversations That Will Transform Your Love Life

    Marin, Vanessa,
    Demonstrating how to actually talk about sex, a sex therapist and her husband cover the five essential conversations every couple needs to have, sharing their successful advice and tried-and-tested tools for creating an extraordinary sex life.
    Book, 2023New York : Simon Element, 2023 — 306.7 MAR